Beeville Police Department Complaint Process

I. Purpose:

At the Beeville Police Department, our mission is to act with fairness, legality, and respect while serving our community. We are committed to transparency and responsiveness to feedback from our citizens. While we strive for positive interactions and excellent service, we understand that there may be times when concerns arise regarding our conduct. 

We encourage anyone who believes they have experienced misconduct to file a complaint. Our department is dedicated to handling all complaints swiftly, thoroughly, and impartially. All complaints will be managed confidentially and with respect for both the complainant and the officer involved.

Our goal is to provide exceptional service to every citizen, and we continually seek ways to improve our practices. We are dedicated to professional and accountable service and are committed to addressing any shortcomings.

II. Texas Law:

According to the Texas Government Code Title 6, Subchapter B, Section 614.022, all complaints against police officers must be submitted in writing and signed by the complainant. Police officers must receive a copy of the signed complaint before any disciplinary action can be taken.

III. Rights of the Officer:

• A copy of the signed complaint will be provided to the officer within a reasonable time after the complaint is filed.
• Disciplinary action cannot be taken unless the officer has been provided with a copy of the signed complaint.
• An officer cannot be disciplined based solely on the complaint's subject matter; a thorough investigation and sufficient evidence are required.
  
  

IV. How to File a Complaint:

1. Submission Methods: Complaints can be submitted in person, by phone, or in writing. For a complaint to be considered by the Chief of Police, it must be in writing and signed by the complainant.

2. Initial Steps: Many issues can be resolved by speaking directly with the officer's supervisor. If the matter involves a traffic violation, it should be addressed with the appropriate court rather than through this complaint process.

3. Time Limits: Complaints must be filed within 30 days of the incident. Investigations are required to be completed within 180 days.

4. Filing In Person: We prefer complaints be filed in person at the Beeville Police Department, located at 402 N. Washington Street, Beeville, TX. If submitting by mail, ensure the complaint is written, signed, and includes all relevant details. Additional information may be attached if necessary.

V. Investigation Process:

• Conduct: We are committed to treating everyone with dignity and respect. If an officer is found to have violated department policies or laws, corrective actions will be taken.
• Policies: Investigations will follow the Beeville Police Department’s Code of Conduct and City policies. For serious criminal allegations, the Chief of Police may request assistance from the Texas Department of Public Safety Rangers.
• Recording: If a complaint involves racial profiling and includes video or audio evidence, a copy of the recording will be provided to the officer upon request.

Classification of Complaints:

• Unfounded: The incident did not occur, or the employee was not involved.
• Exonerated: The action was lawful and in line with department rules.
• Not Sustained: Insufficient evidence to prove or disprove the allegation.
• Sustained: The allegation is true, and the employee's actions were inconsistent with department policies.

VI. Frequently Asked Questions:

Will my complaint be taken seriously?

Yes, we are committed to professionalism and customer service. We value your feedback and aim to address any issues promptly.

Who investigates the complaint?

Investigations are typically handled by a supervisor or, in serious cases, the Internal Affairs unit.

Do I need to file my complaint in person?

While in-person submissions are preferred, complaints can also be mailed if necessary. Ensure the complaint meets all written requirements.

Can someone else file a complaint on my behalf?

Complaints must be filed by the complainant, but another person may assist in preparing the written complaint.

What if I have a concern about a traffic violation?

Disputes about traffic violations should be directed to the Beeville Municipal Court.

What happens if a false complaint is filed?

If a complaint is found to be materially false, it may lead to criminal charges against the complainant. Please ensure accuracy and honesty in all statements.

What actions will be taken against the officer?

If a complaint is sustained, appropriate actions will be taken based on the severity of the violation.

How long will the investigation take?

Investigations vary in duration, but typically conclude within 15 working days.

Will I be notified of the investigation's outcome?

Yes, you will receive written notification of the investigation’s results.

Can I appeal if I am dissatisfied with the outcome?

You may request a meeting with the Chief of Police to discuss the findings if you are not satisfied with the resolution.

For further information or to file a complaint, please visit our department at 402 N. Washington Street, Beeville, TX, or contact us through our website.

To download Complaint Form, click link below. Once filled out please drop off at the Beeville Police Department.

Downloadable Form